MANAGEMENT LEADERSHIP

Building Strong Management Skills

 

A manager is someone who works with and through other people to accomplish organisational goals. The complexities that are created through rapid changes in the business environment have made the job of a manager much more challenging and the ability of an outstanding technical performer will not necessarily reflect the ability to be a good manager. The performance of a manager today is rated as much on people skills as on measurable output. Today’s business organisations expect their managers to possess management skills that enable them to effectively solve the problems inherent in a diverse and rapidly changing business environment.  Management skills identify those abilities or behaviours that are crucial to success in a management position.

 

Objectives

 

Upon completion of this programme, you will be able to:

·         Enhance your confidence and improve your managerial competence

·         Create a high morale work-environment through self-awareness and feedback

·         Communicate effectively by understanding how communication influences managerial effectiveness

·         Build trust and manage relationships with your bosses, subordinates and peers

·         Understand the importance of a strong powerbase and apply influencing strategies appropriately

·         Manage and resolve conflicts in the workplace

·         Motivate individuals and build high-performance teams to achieve desired organisational goals

 

Who Should Attend

 

·         Mid Level Managers

·         Senior Managers

 

Learning Outcome

 

At the end of this programme, you will have gained the following knowledge and learning, and be able to:

·         Implement ideas, techniques and best practices that will help to improve your management skills which are those abilities and behaviours that are crucial to success in a management position

·         Manage more effectively in a diverse, global, and fast-changing economic environment by acquiring a more complex set of skills than those needed by managers in the past

·         Move from an individual contributor mindset to a managerial mindset

·         Develop relationship-building skills that will serve you well regardless of your professional and personal goals

 

Programme Outline

 

Day 1

Covers the nature of management and why skills are critical to management success; how trust contributes to individual and organisational effectiveness; how communication influences managerial effectiveness and what are the techniques for active listening.

·         Introduction: Management Skills and Managerial Effectiveness

·         Building Trust

·         Communicating Effectively

 

Day 2

Covers sources of conflict and conflict resolution techniques; the use of power and influencing skills; identifying the factors that motivate people to perform as high performance teams.

·         Managing Conflict

·         Gaining Power and Influence

·         Motivating Others

 

Day 3

Covers know-how to continually learn about yourself in order to improve existing skills and build new ones.

·         Empowering and Delegating

·         Creating High-Performance Teams

·         Developing Self-Awareness

·         Personal Development Plan

 

Training Facilitator

 

Main Trainer

Chan Leck, MMIM, MIM-CPT

MBA (General) University of Hull, UK

Professional Diploma MCIPS (Chartered Institute of Purchasing & Supply) U.K,

Professional Diploma MCILT (Chartered Institute of Logistic & Transport)

 

Alternate Trainer

Simon Soh, MMIM, MIM-CPT, CKM

MBA (Cranfield School of Management, UK)

Dip. In Production Engineering (Dist.)

(Singapore Polytechnic, S’pore)

Dip. In Management Programme (Dist.) (MIM)

Grad. Dip. In Marketing (CIM, UK)

Toastmaster ATM (Gold)

Certified Coach and Trainer (USA and Malaysia)

Certified Knowledge Manager (USA)

 


Administrative Details

 

Fees:

MIM Member: RM1,800

Non-Member: RM2,100

 

Duration:

3 days

 

Time:

9:00 a.m. – 5:30 p.m.

 

Venue:

MIM Management House

Kuala Lumpur

 

Dates:

·         15-17 March 2010

·         7-9 June 2010

·         18-20 August 2010

·         22-24 November 2010

 

PSMB Scheme:

·         SBL

 

SME Corp Malaysia Skills Upgrading Programme:  

·         80% training grant (for eligible SMEs)

(Early bird and group discounts are not applicable for those who apply for programmes under this training grant.)

                                                                                                               

CPD Hours:

·         24

 

Recommended follow-on programmes:

 

·         Assertiveness Skills for Management Leaders (Leading People For Results)

·         Building A Cohesive Team Using Persuasive Leadership Skills

·         Job of General Manager (JOGM)

·         Using Neuro Linguistic Programming (NLP) To Improve Your Leadership Skills

 

 

What Our Participants Say:

 

“The programme was very practical and realistic. I was able to relate it to my working environment. The topics covered are very close to my heart. One of the best trainings!”

Stanley Hoong, Business Banking, ABN Amro Bank.