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Customer Service
Training Schedule For Year 2009
For more information about these programmes, please contact MIM Customer Service at 603-2172 5555 or e-mail us at enquiries@mim.org.my.

Select Level >> Non-Executive| Executive/Supervisory|

Non-Executive

Programmes Member(RM) Non-Member(RM) Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Effective Telephone Skills In Customer Service

950.00

1,020.00

14-15
MIMKL

MIMKL MIMKL

8-9
MIMKL

MIMKL MIMKL MIMKL

5-6
MIMKL

MIMKL

7-8
MIMKL

MIMKL MIMKL

Note: Click on the date to download the brochure or register online.

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Executive/Supervisory

Programmes Member(RM) Non-Member(RM) Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Customer Service Excellence

950.00

1,020.00

MIMKL

23-24
MIMKL

MIMKL MIMKL

4-5
MIMKL

MIMKL MIMKL

10-11
MIMKL

MIMKL MIMKL

5-6
MIMKL

9-10
MIMKL

MIMKL

Note: Click on the date to download the brochure or register online.

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For more information about these programmes, please contact MIM Customer Service at603-2172 5555 or e-mail us at enquiries@mim.org.my.

LEGEND:
KL: Kuala Lumpur MIMKL: MIM KL
Lanson: Lanson Place HVA: Holiday Villa
Mandarin: Mandarin Oriental

  

Contact Us
Malaysian Institute of Management
Management House, 227 Jalan Ampang, 50450 Kuala Lumpur, Malaysia.
Tel: 603-2164 5255 Fax: 603-2164 3171 email: enquiries@mim.org.my

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-2009 MIM, MESB, MTT and IPM. All rights reserved.