Write It Right, Say It Correctly (A Skills Enhancement Programme For Administrative Professionals) There is generally a decline in English language competency among young people joining the work force. Often enough, clerical or junior administrative staff finds it difficult to complete assigned tasks in daily business communication, making it necessary for senior executives or managers to spend extra time going over junior officers’ work – management is therefore losing organisational time in tackling mundane issues such as re-working written business letters and reports. Also, because of popular culture and the general lack of emphasis on speaking standard English, the younger generation often resorts to using colloquial expressions, making it even more difficult for them to improve their English communication skills. This programme aims at helping junior level administrative professionals, particularly those whose mother tongue is not English, improve basic business writing and speaking skills.
Objectives Upon completion of this programme, you will be able to: · Avoid making common mistakes in English communication · Appreciate the importance of being able to speak and write English well Who Should Attend · Junior Level Administrative Staff · Young Executives whose native tongue is not English Learning Outcome At the end of this programme, you will have gained the following knowledge and learning, and be able to: · Speak and write English with interest and confidence · Avoid repeating common mistakes made in your previous English communication · Compose business letters and reports with less supervision		Programme Outline Day 1 · Common mistakes in English correspondence · Write it right – principles of good business writing · Write it right – Practice I · Common mispronunciation in English · Say it correctly – Practice I Day 2 · Say it correctly – Revision · Write it right – Practice II · Better written and spoken English · Learning Log – Reflection Training Facilitator Margaret Soo, AMIM, MIM-CPT Masters Degree in Educational Administration (Washington, USA), Masters Degree in Public Administration (Tokyo, JAPAN)
Administrative Details Fees: MIM Member: RM950 Non-Member: RM1,020 Duration: 2 days Time: 9:00 a.m. – 5:30 p.m. Venue: MIM Management House Kuala Lumpur	PSMB Scheme: SBL CPD Hours: 16 Recommended follow-on programmes: · Delivering Powerful Presentations · Effective Business Writing Skills for Managers · Presenting With Impact and Purpose