Advanced Knowledge Management Essentials (Theme I of eCKM™) (A standalone, two-day course. It is Theme I of the blended Certified Knowledge Manager Program – eCKM™) The increasing importance of the concepts and practices from the field of Knowledge Management (KM) is evident as Malaysia moves rapidly into a knowledge-based economy. KM is an enterprise-wide strategic initiative, a multidisciplinary and cross-functional effort to improve organizational performance in the Knowledge Age. KM focuses on maximizing an organization’s intellectual assets for business excellence, whether government or private enterprise. KM draws on principles, practices and technologies from a wide spectrum of disciplines including: information systems management, change management, organizational learning, employee training and development, and project management, to name a few. KM is not IT; KM stands on the shoulders of the successful Information Age.

Objectives This program provides an advanced and comprehensive understanding of the “essentials” of Knowledge Management (KM) at the enterprise level. This programe includes: background, best practices used today, where KM is headed, and why it is vital to your organisation’s success in the Knowedge Age. Who Should Attend Potential KM practitioners needing an advanced, in-depth understanding of KM essentials, why KM is practiced, and how it’s been successfully implemented. Ideal for mid-level to senior managers tasked to start a KM initiative, or anyone interested in gaining a solid grasp of common KM principles and justification. Learning Outcome At the end of this program, you will have gained the following knowledge and learning: · Know the origins of KM through today’s common practices and understand the implications · Discover how successful organizations are leveraging KM and ideas you can use · Explore the new Knowledge Age and what it means to your organization · Define and understand Knowledge Modes –Tacit/Explicit and their implications · Understand the new Knowledge Paradigm and its implications for initiative design · Envision the KM Endgame, where KM is headed and the implications for your KM initiatives · Understand and know how to apply critical KM Theory essential to your success · Understand the rational for KM and few applications you can apply immediately · Understand the role of the CKO in KM Leadership

Programme Outline Day 1 eCKM1.01 – Team Intro, Workshop Approach & Content, First of Many KM Principles eCKM1.02 – Understand Knowledge in Four Eras (Greek, Medieval, Industrial/Scientific, and Modern Knowledge Era) eCKM1.03 – Define Knowledge in our Modern Era eCKM1.04 – Understand Knowledge Modes (Understand Implications of Tacit & Explicit Knowledge) eCKM1.05 – Understand Knowledge Processes (How to Acquire, Create and Use Knowledge) Day 2 eCKM1.06 – Understand New Knowledge Paradigm eCKM1.07 – Envision the KM Endgame – Where KM is Headed (“Connect & Collect”) eCKM1.08 – Understand Basic KM Theory & Models eCKM1.09 – Define KM (Clear and Compelling) eCKM1.10 – Build KM Rationale – Why Manage Knowledge Now? Use Research and Case Studies as Convincing Business Case Proof eCKM1.11 – Understand Role of CKO – Skills and Competencies, Keys/Barriers to Success eCKM1.12 – Theme One Assessment Training Facilitator Douglas Weidner, eCKM Mentor™ Chairman, International Knowledge Management Institute (KM Institute) Administrative Details Fees: MIM Member: RM2,550 Non-Member: RM3,150 Duration: 2 days plus pre-requisite e-learning Time: 9:00 a.m. – 5:30 p.m. Venue: MIM Management House Kuala Lumpur