5-Day Certified Knowledge Manager Programme
(Theme I, II, III & IV)

 

 

 

 

 

The increasing importance of the concepts and practices from the field of KM is evident as Malaysia moves rapidly into a knowledge-based economy. KM is an enterprise-wide strategic initiative, a multidisciplinary and cross-functional effort to improve organisational performance in the Knowledge Age. KM focuses on maximizing an organization’s intellectual assets for business excellence, whether government or private enterprise.

KM draws on proven principles, practices and technologies from a wide spectrum of disciplines including: information systems management, change management, organisational learning, employee training and development, learning theory and technology, expert systems, strategic planning and project management, to name just a few. KM is not IT or about information; but, KM does stand on the shoulders of the successful Information Age we all know. Due to the complexity of KM and comprehensiveness of this blended KM Certification Program, KM expert Douglas Weidner, Chairman of the International KM Institute (IKMI) will personally lead this small group sized program, so as to best prepare you for your KM certification designation. The program will include both pre-requisite, self-paced, video e-learning and the five-day workshop.

This blended eCKM™ program is the ideal solution for success amongst managers and leaders of KM projects. It equips you with practical, expert advice and KM Principles on how to strategize, plan and manage your organization’s information and knowledge assets to improve its competitive edge if private enterprise, or its overall organizational performance, if government.

Successful completion of this advanced program will award you double certification, by both MIM and the KM Institute, as a Certified Knowledge Manager.
 

Objectives

Knowledge

  • KM Methodology - Learn the most robust KM Methodology
  • KM Principles - Learn KM Principles that can lead to substantially improved chance of success
  • KM Endgame - Learn where KM is headed, the funddamentals of "Connect & Collect"
  • Change Management - Learn the proven principles of this critically important discipline

Skills

  • How to Perform Km using KM Metrics, KM Scirnces and Benchmarking and other techniques embedded in the KM Methodology
  • How to Build Collaborative Environments, better communication and spark innovation amongst your colleagues
  • How to Transform your organization or customer into a true Learning Organization
  • How to Establish a Knowledge Audit, including innovative ways to do Knowledge Mapping
  • How to Create a clear and compelling KM Vision for your company, including a solid strategy to get there
  • How to Initiate with your peers successful Communities of Practice

 

Who Should Attend

 

Mid-level to senior managers tasked with starting a KM project or to improve upon an existing KM initiative. Anyone from librarians to professors, MBAs to independent consultants, government administrators to KM vendors, and people very interested in KM as a future career move.

 

Learning Experience

 

Throughout the programme, participants will gain a solid grasp of common KM principles at the most advanced level, with actual ‘hands-on’ KM experience. The workshop content is designed to provide overall mastery of KM, with emphasis on practical knowledge gained from past success.

Programme Outline

Theme I – Advanced KM Essentials/Rationale Programme

This initial Theme I of the eCKM Workshop focuses on mastery of critical KM essentials for manager and staff practitioners who will lead KM Initiatives. It provides a rich understanding of KM – what it is, where it’s headed – especially its rationale – and only the most practical KM theory necessary for success. Attendees gain an historical perspective on knowledge, both tacit and explicit, and perform instructional “Hands On” exercises to better understand knowledge processes, the new knowledge paradigm, and the KM Endgame “Connect & Collect”. Theme I is comprised of 12 modules, some are studied prior to class




Theme II – Create/Study KM Body of Knowledge (KM Methodology)

Theme II focuses on creating and studying the KM Body of Knowledge Methodology, which is essential knowledge for managers and staff practitioners responsible for leading and implementing KM as a strategic, enterprise wide initiative. It provides an overview and understanding of the proven KM Methodology derived from widely validated U.S. Government methodology research. Attendees gain an in-depth understanding of strategic methodologies, such as strategic and change management implications.

They evaluate and compare this methodology to other popular published methodologies to gain confidence in its comprehensiveness and applicability. Attendees perform instructional "Hand On" exercises to better understand critical methodology components prior to implementation. Theme II is comprised of ten modules.

Theme III – Perform KM

Theme III focuses on How to Perform KM - Students track through the methodology for performance of KM as a strategic initiative, including mastery of additional essentials, especially change management and benchmarking. The workshop studies how to perform a knowledge audit including innovative ways to do knowledge mapping, creating a KM vision, and strategy formulation and justification. Theme III is comprised of 14 modules, some not covered in class due to time constraints are available as part of the joint MIM-IKMI life-long learning program

Theme IV – Special Topics

Theme IV is part of the joint MIM-IKMI Life-Long Learning Program provided to the CKM Alumni Association. Special KM Hot Topics are surveyed in class depending on time available and student preferences. Metrics, Social Network Analysis, KM Technology, Disruptive Technologies, Communities of Practice (CoPs), "Personal KM", and the newest generation of Expert Systems (Learning Agents) are typically covered. Other topics will be provided to CKM graduates by e-Learning.

 


Training Facilitator

 

Douglas Weidner, eCKM Mentor™

Chairman, International Knowledge Management Institute (KM Institute)

Administrative Details


Fees:

MIM Member: RM8,000

Non-Member: RM9,000


Duration:

5 days plus pre-requisite e-learning

 

Time:

9:00 a.m. – 5:30 p.m.

 

Venue:

MIM Management House

Kuala Lumpur