Enhancing Key Skills Towards Effective Administration

 

This programme is designed to reinforce and enhance you with skills for the challenging decade ahead.  With intense competition and rapid technological advancements, the new millennium calls for continuous skill upgrade. The touted k-economy has somehow mistranslated into information-rich but application-poor employees demonstrating neither knowledge nor wisdom. This workshop will help improve your analytical skills, human relations and job accountability that computers cannot replace.

 

Objectives

Upon completion of this programme, you will be able to:

·          Accept and execute delegated work successfully.

·          Know key IT skill requirements to enhance productivity

·          Manage information for effective data analysis and application

·          Treat company information with privacy and confidentiality

·          Take ownership of self-development for promotional prospects

 

Who Should Attend

·          Non-Executive

 

Learning Intent

The participant must be ready to enhance administrative skills in IT, safeguard company’s data as confidential and take ownership for self-growth.

 

Performance Intent (aka Learning Outcomes)

The participant will be able to know how to accept and execute delegated tasks effectively.  He or she will be able to identify the key IT skills needed for career success, treat company data as confidential and finally, take responsibility for self-growth.

 

Course Topics

·          Accepting Delegation

·          Managing Information with IT

·          Time Management

·          Handling Confidentiality

·          Organising Meetings

·          Business Communication

·          Enhancing Telephone Skills

·          Problem Solving

·          Working with Your Boss

·          Revisiting Goals

 

 

 

 

 

Fees:

MIM Member: RM950.00

Non-Member: RM1,020.00

 

Administrative Details

·                      8 - 9 May 2007

·                      6 - 7 August 2007

·                      13 - 14 November 2007

 

 

 

 

 

 

 

 

 

PSMB Scheme:

·          SBL

 

Follow-on programmes:

 

·          Developing Positive Attitudes and Habits For Effective Workplace

·          Pentadbir Yang Cemerlang

·          New Secretary for the 21st Century